InterdocInternational courier
Shipping guide Section 02 Limits

Weight & dimension limits.

Every carrier in the world has a working envelope — a maximum weight per piece, a maximum length, a combined length-plus-girth ceiling and a minimum carton size. Interdoc's limits are deliberately set inside the most conservative of the major carrier networks we use, so the quote you see is the price you actually pay.

Carton diagram with length, width and height labelled, illustrating the L plus 2W plus 2H girth calculation.
How length + girth is measured.

📏 The numbers

Max weight (ICP parcel)
23 kg
Per piece, billed up to 0.5 kg
Max weight (ICD doc)
2 kg
Paperwork in a flyer
Max length
120 cm
Longest side
Max length + girth
274 cm
L + 2W + 2H combined
Min carton
18×10×5
cm — anything smaller is refused
Volumetric divisor
÷ 5 000
Industry-standard formula

📐 Understanding length + girth

Carriers don't just measure the longest side of a parcel; they measure the longest side plus the perimeter of the other two. The reason is practical — a 200 cm long but 40 × 40 cm thick tube takes up the same space on an aircraft pallet as a much heavier parcel, so they bill on the envelope, not just on length.

📐
The formula: L + (2 × W) + (2 × H), where L is the longest side, W and H are the two shorter sides. Result must be ≤ 274 cm for the international parcel tier.

Worked example

A long rolled drawing tube measures 200 × 40 × 40 cm. Run the formula:

🚫
360 cm exceeds the 274 cm network limit. The shipment will be refused on the standard parcel tier and either rebilled as freight (at the freight tier's minimum chargeable weight, typically 68 kg) or returned to sender. Always run the formula before booking long, thin items.

⚖️ Why our cap is 23 kg, not 70 kg

Most international carriers will accept a single piece up to 70 kg, but above 23 kg the package is moved from "express parcel" handling to "freight" handling. Freight uses different rates, longer transit windows, different documentation, and different liability terms. A 30 kg parcel booked as a parcel typically gets re-billed at the freight tier's minimum chargeable weight — which can be 68 kg regardless of the actual weight.

Interdoc's ICP cap of 23 kg is the line at which our quote engine reliably produces an end-to-end parcel rate without surprise rebills. Shipments above 23 kg can still move on the carrier network — they just need a manual freight quote.

📞
Shipping over 23 kg? Email us with the weight, dimensions, origin, destination and a description of the contents. We will provide a freight quote within one business day.

🔍 Edge cases

Too small

Below 18 × 10 × 5 cm

Tiny parcels (jewellery boxes, USB drives, single keys) get lost in the network's sorting belts. Pack small items inside a larger carton with cushioning. The chargeable rate is the same; the survival rate is much higher.

Too long

Above 120 cm any side

Tubes, drawings, fishing rods, golf clubs. Often these still fit the length-plus-girth envelope, but check both rules. Anything over 274 cm L+G needs freight handling.

Too heavy

Above 23 kg single piece

Move to freight quote. Multi-piece shipments are fine — five 20 kg cartons on one waybill is straightforward. The 23 kg limit is per piece, not per shipment.

Too bulky

Above 274 cm L+G

Refused on the standard tier. Either repack into smaller cartons, or contact us for a freight quote where dimensional weight caps apply differently.

Multi-piece

Many cartons, one shipment

Each carton must independently meet the per-piece limits. There is no cap on the number of cartons on a single Interdoc shipment. The quote engine treats each carton as its own line item for volumetric billing.

Fragile

Glass, ceramics, electronics

The size limits do not change for fragile goods, but our liability for damage to certain fragile categories is limited — see the liability page. Pack defensively and consider declared-value cover.

🧮 Quick check before you book

Run through this checklist for each piece in your shipment:
  1. Is the carton at least 18 cm long, 10 cm wide and 5 cm deep?
  2. Is the longest side 120 cm or less?
  3. Calculate L + 2W + 2H — is it 274 cm or less?
  4. Is the actual weight 23 kg or less?
  5. Calculate volumetric weight: L × W × H ÷ 5 000 — is it 23 kg or less?
  6. The chargeable weight is the higher of (4) and (5).
If every answer is yes, you can book as ICP. If any answer is no, contact us for a freight quote.

Frequently asked questions

What is the maximum weight Interdoc accepts for one parcel?
23 kg per piece for ICP parcels, billed in 0.5 kg increments rounded up. For ICD documents, 2 kg per flyer. Multi-piece shipments are fine — each carton must independently meet the per-piece limit, but there is no cap on the number of cartons per shipment.
What is the maximum length plus girth?
274 cm combined, calculated as L + 2W + 2H, where L is the longest side. Parcels exceeding this are refused on the standard parcel tier and either rebilled as freight (at typical 68 kg minimum chargeable weight) or returned to sender. The maximum single side length is 120 cm.
How do I calculate length plus girth?
Take the longest side as L, the two shorter sides as W and H, then compute L + (2 × W) + (2 × H). Example: a 200 × 40 × 40 cm tube gives 200 + 80 + 80 = 360 cm, which exceeds the 274 cm limit and would be refused.
What is the smallest parcel size Interdoc accepts?
Minimum carton 18 × 10 × 5 cm. Anything smaller — jewellery boxes, USB drives, single keys — gets lost in the network's sorting belts. Pack small items inside a larger carton with cushioning; the chargeable rate is the same and the survival rate is much higher.
What happens if my parcel exceeds the limits?
Over 23 kg per piece, over 120 cm any side, or over 274 cm length-plus-girth: the parcel is refused on standard parcel tier. Either repack into smaller cartons, or contact us for a freight quote. The 23 kg limit is per piece, not per shipment — multi-piece shipments are fine.

📚 Sources & attributions

Factual content on this page is compiled from the upstream sources listed below. The length-plus-girth formula and the per-piece envelope conventions follow the canonical industry standard used universally by air-cargo and parcel-courier carriers worldwide — there are no proprietary alternatives.

Primary upstream sources

Industry standards & terminology

All original prose, analysis, examples and commentary on this page is the original work of Interdoc and has been verified against publicly indexed web content as not derived from any specific carrier's documentation.